STEPFIT respects your privacy. This policy explains what data we collect, why, and how we use it. We keep it short on purpose — if anything is unclear, email jyjy0506@163.com.
1. What we collect
When you place an order or send us a message, we collect:
- Your name, email, phone, and shipping address (to deliver the order)
- Payment information (handled by our payment processor — we never store full card numbers)
- Order history and preferences (to support returns and warranty)
The site uses your browser's localStorage to remember your cart and wishlist locally. Nothing in localStorage is sent to us automatically.
2. What we do with it
- Fulfill and ship your order
- Provide customer support and process returns
- Send order confirmations and shipping updates
- Send marketing emails — only if you opt in (you can unsubscribe at any time)
We do not sell your personal data. We do not share it with third parties except as needed to ship your order (carrier, customs) or process payments.
3. Cookies
We use a small number of strictly necessary cookies and similar storage (localStorage) to make the site work — remembering your cart, language preference, and login state. We do not use third-party advertising trackers.
4. Your rights
You can ask us at any time to:
- See what personal data we have about you
- Correct or update it
- Delete it (subject to legal record-keeping for orders)
- Export it in a portable format
Email jyjy0506@163.com with the subject line "Privacy request" and we'll respond within 30 days.
5. Security
We use HTTPS everywhere, encrypt data in transit, and store customer data only as long as needed. Payments are processed by PCI-DSS compliant providers.
6. Children
Our products are not intended for children under 13. We do not knowingly collect data from anyone under 13. If you believe we have, contact us and we'll delete it.
7. Changes
If we make significant changes to this policy, we'll update the "Last updated" date and — for material changes — send a note to anyone on our mailing list.
8. Contact
STEPFIT operated by 北京阶跃量化科技有限公司. For all privacy questions: jyjy0506@163.com.